@inbook{ Alcaraz_Urquia-grande_Muñoz-colomina_Rautiainen:291-306,
author = { Francisco José Alcaraz Quiles and Elena Urquia-grande and Clara Isabel Muñoz-colomina and Antti Rautiainen } ,
title = { E-Government implementation: Transparency, Accessibility and Usability of governments Websites },
booktitle = { International E-Government Development. Policy, Implementation and Best Practice },
isbn = { 978-3-319-63283-4 },
publisher = { Springer },
pages = { 291 - 306 },
year = { 2018 },
}