@inbook{ RODRÍGUEZ:1-7,

author = { MANUEL PEDRO RODRÍGUEZ BOLÍVAR } ,

title = { The need for analysing e-Government Efficiency: An Introduction },

booktitle = { Measuring E-government Efficiency. The Opinions of Public Administrators and Other Stakeholders },

isbn = { 978-1-4614-9982-4 },

publisher = { Springer },

pages = { 1 - 7 },

year = { 2014 },

}